We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please let us know and we will find a solution together. If you have an expression of dissatisfaction, please follow the below process for raising a formal complaint.
The aim of our complaints procedure is: to handle to everybody’s satisfaction the complaints of our clients. To learn from the complaints and make any necessary changes to our functioning.
You can email us at: support@worth.systems
You can call us at on +31 70 8200998
Or write to us at: Worth, FAO Support manager, Laan van Vredenoord 11, 2289 DA, Rijswijk
Please clearly describe the nature of your complaint, the reason why you wish to complain and what you like to see happen. And do not forget to leave us your full name and contact details.
If the above process has been carried out and you are still not satisfied with the outcome, the complaint will be proposed to an independent 3rd party to issue a binding solution.
All complaints will be carried out according to all privacy regulations.
All complaints are saved by Worth for a maximum of two years.